PRIVACY POLICY

We value your privacy and understand the importance of protecting the personal information you share with us. At Floson, we strive to maintain a careful balance between providing you with a personalized shopping experience and safeguarding your personal details. We appreciate the trust you place in us and assure you that your information will never be misused.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website. By accessing or using our site, you agree to the practices described in this policy. We reserve the right to update, modify, or change this Privacy Policy at any time, while ensuring that such changes remain consistent with the intent of this policy.

 

INFORMATION COLLECTED

To process your orders and provide our services, we collect the following basic personal information:

• First Name
• Last Name
• Phone Number
• Email Address

In addition, our systems automatically collect certain technical information such as your IP address when you visit our website. This information does not personally identify you. It is used to:

• Deliver web pages efficiently
• Customize your browsing experience
• Analyze site traffic and visitor count
• Understand the geographic location of our visitors

For personalized products and gifts, we may collect images uploaded by users only with their consent. These images are used strictly for order fulfillment purposes and will be permanently removed from our database upon user request.

We do not permit any unauthorized individual or organization—whether visitors or third parties—to access or use your personal information.

 

INFORMATION MODIFICATION

You may update or modify your personal details at any time by accessing the “Edit Profile” option on our website.

 

INFORMATION SHARING

We do not rent, sell, exchange, or disclose your personal information to third parties for marketing or commercial purposes.
However, limited information may be shared with trusted service providers such as courier partners, payment processors, and vendors strictly for order processing and delivery.

Information may also be disclosed when required by law, for fraud prevention, or to protect the rights, safety, and security of our users, employees, and business.

 

INFORMATION USAGE

Your email address is primarily used to:

• Confirm and update you about your orders
• Respond to customer service queries
• Send newsletters or promotional updates (if subscribed)

All other personal information is securely stored and treated as confidential. It will only be disclosed if required by law or in the event of a legal dispute.

 

COOKIES USAGE

Our website uses cookies to enhance your browsing experience. Cookies help us understand your preferences, track pages visited, and improve site performance. They also help recognize returning visitors for a smoother experience.

Cookies do not access data from your computer or hard drive. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

 

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. Please note that these websites have their own privacy policies, and we have no control over their practices. Once you leave our website, this Privacy Policy will no longer apply.